Infocredit Group
Company

Corporate Social Responsibility

Empowering Communities, Enhancing Lives.

CSR Charter

Our CSR activities and policies are based on a formal Charter founded on six pillars. These pillars guide how we operate internally, engage with stakeholders, and contribute to the communities and environment around us.

Our CSR Pillars

Responsible business in every decision.

Internal Activities

  • A fair human resources management policy with continuous training and improved internal communication.
  • Respecting employees' rights: work-life balance, equal pay and career prospects for women, and zero discrimination.
  • Assuring health and safety at work through our in-company Health & Safety Commission, staff training, policies and procedures.

Ethical Approach

We constantly review our strategies and procedures to avoid detrimental impact on local communities. During any investigation, we do not intrude or interrupt the normal operations of a company or individual, their land, property or working environment.

Compliance and Risk Management

An integrated management system ensures appropriate compliance and risk management procedures exist and are implemented across all business levels. We adopt a risk management strategy aligned with international regulations and implement a verification process for all potential clients, partners and external suppliers before cooperation begins.

External Activities

  • Operations governed by our membership of and commitment to the UN Global Compact, including anti-money laundering, anti-bribery, environmental sustainability and the UN Sustainable Development Goals (SDGs).
  • Policies for vulnerable customers and responsible engagement.
  • Environmental practices such as non-polluting cleaners, paperless management systems and recycling.
  • Contributing to social equity and inclusion through charitable support for the Institute of Neurology and MDA, the Cyprus Autistic Society, the Cyprus Anti-Cancer Society and others.
  • Supporting employees and associates to contribute to the local community and worthy causes, often in partnership with other organisations.

Community and Charity

We aim to positively contribute to the local community in which we are active. We believe it is important to support local initiatives and actively involve ourselves in projects which aid the development of the community, including fundraising programmes.

As part of our corporate social responsibility, each year we participate in the Cyprus Telethon, an annual international charity institution organised by the Institute of Neurology and MDA in Cyprus. Our staff actively participates in fundraising and ticket sales as part of the Telethon campaign, engaging in local community activities.

We are also proud donors and supporters of various associations including the Cyprus Autistic Association, the Cyprus Anti-Cancer Society, the Association of Parents and Friends of Children with Heart Disease and World Pancreatic Cancer Day.

Supported Causes

  • Cyprus Telethon — Institute of Neurology and MDA
  • Cyprus Autistic Association
  • Cyprus Anti-Cancer Society
  • Association of Parents and Friends of Children with Heart Disease
  • World Pancreatic Cancer Day

Environment

Infocredit Group implements all procedures to ensure that the entire organisation maintains a sustainable approach. The organisation adopts a strict recycling policy to limit the output of waste, with all confidential information shredded prior to recycling.

CSR Cyprus logo

CSR Cyprus

Infocredit Group is a Founding Member and Proud Supporter of CSR Cyprus.

Established in November 2016, CSR Cyprus is the national association for Corporate Social Responsibility (CSR) in Cyprus. Its main objective is to promote, develop and implement CSR and its visibility to both the business world as well as the social environment, with the ultimate objective of achieving balanced profitability and sustainable development.

As a founding member, Infocredit Group benefits from its participation by being able to communicate and promote our CSR actions through the CSR network, joint social actions, corporate volunteering, and other methods. We attend regular meetings of members for the exchange of views and good practices, take part in educational actions and seminars, gain access to CSR tools and benefit from the network's participation in European programmes and forums.

CSR Partnerships

The organisations and causes we're proud to stand behind — supporting patients, families and communities across Cyprus and beyond.

The Cyprus Telethon logo

The Cyprus Telethon

The Telethon is organised each year by the Institute of Neurology and MDA in Cyprus. It includes a range of events that raise money to defray the costs of urgent medical treatment for patients and their families. The Cyprus Institute of Neurology & Genetics (CING) is a private, non-profit, bi-communal, medical, research and academic center.

The Cyprus Autistic Association logo

The Cyprus Autistic Association

The Cyprus Association for People with Autism was founded in 1990 as a charitable non-profit organization. Its main purpose is to ensure the rights of people with autism in order to secure a better quality of life, including better access to education as well as medical support.

The Cyprus Anti-Cancer Society logo

The Cyprus Anti-Cancer Society

The Cyprus Anti-Cancer Society was established in 1971. It cares for people with cancer, providing them with complete Palliative Care Services in line with international standards. It supports patients' families and care-givers, and informs the wider public about cancer prevention, diagnosis, treatment and relief.

World Pancreatic Cancer Day logo

World Pancreatic Cancer Day

November 16th of every year has been established as World Pancreatic Cancer Day. Loved ones, communities and organizations around the world unite to shine a light on pancreatic cancer — sharing the facts about the disease, survivor stories and how anyone can make an impact.